Privacy Policy

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, IES Medical (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the risk of the collected data.

Legislation incorporated in this Privacy Policy

This Privacy Policy is adapted to current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it complies with:

Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights (LOPD-GDD).

Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999 on the Protection of Personal Data (RDLOPD).

Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the Data Controller

The Data Controller of the personal data collected on IES Medical is:

INTERNATIONAL EMERGENCY SERVICES, S.L.
Tax ID: B95598207
Registered with the Mercantile Registry of Vizcaya.

Contact details:
Address: Parque Científico y Tecnológico de Bizkaia, Ibaizabal Bidea, Building 500, 1st Floor, 48160 Derio
Phone: 944008847
Email: comercial@iesmedical.es

Personal Data Registry

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected through the forms on the Website will be included in our files in order to facilitate, streamline, and fulfil the commitments established between IES Medical and the User or maintain the relationship indicated in the forms completed by the User, or to respond to a request or inquiry.

Unless the exception provided in Article 30.5 of the GDPR applies, a record of processing activities is maintained, indicating the purpose of each processing operation and all other information required by GDPR.

Principles Applied to Personal Data Processing

Processing of the User’s personal data shall adhere to the following principles established in Article 5 of the GDPR and Articles 4 et seq. of Spanish Organic Law 3/2018:

Lawfulness, fairness, and transparency

Purpose limitation

Data minimisation

Accuracy

Storage limitation

Integrity and confidentiality

Accountability

Categories of Personal Data

The categories of data processed are exclusively identifying data. No special categories of personal data, as defined by Article 9 of the GDPR, are processed.

Legal Basis for Processing

The legal basis for processing is consent. IES Medical undertakes to obtain explicit and verifiable consent from the User for one or more specific purposes.

Users may withdraw consent at any time, with no impact on the lawfulness of prior processing.

Purpose of Personal Data Processing

Personal data is collected and processed to:

Facilitate and fulfil commitments between the Website and the User

Maintain the relationship arising from completed forms

Respond to requests or inquiries

Additionally, data may be used for:

Personalised commercial purposes

Operational and statistical purposes

Internal activities related to the corporate purpose of IES Medical

Data extraction, storage, and marketing studies

Data Retention Period

Personal data will be retained for the minimum time necessary for the purposes of processing, and in any case:

36 months, or until the User requests its deletion.

Recipients of Personal Data

Personal data will not be shared with third parties outside the scope necessary to perform services (e.g., transport companies, customer mailing services).

Personal Data of Minors

Only individuals over 14 years of age may lawfully provide consent. For minors under 14, the consent of parents or guardians is required.

Security and Confidentiality

IES Medical adopts necessary technical and organisational measures to ensure data security and prevent destruction, loss, or unauthorised access.

The Website uses an SSL certificate to ensure encrypted transmission of data.

User Rights

Users may exercise the following rights:

Access

Rectification

Erasure (Right to be Forgotten)

Restriction of processing

Data portability

Objection

Not to be subject to automated decision-making or profiling

Requests must be submitted to:

Address: Parque Científico y Tecnológico de Bizkaia, Ibaizabal Bidea, Building 500, 1st Floor, 48160 Derio
Email: comercial@iesmedical.es

Third-Party Websites

The Website may contain links to third-party websites with their own privacy policies. IES Medical is not responsible for those sites.

Complaints before the Supervisory Authority

Users may file a complaint with the relevant supervisory authority. In Spain, this is the Spanish Data Protection Agency (AEPD):
http://www.agpd.es

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

Use of the Website implies acceptance of this Privacy Policy.

IES Medical reserves the right to modify this Privacy Policy based on legal, jurisprudential, or regulatory updates. Users are advised to review this document periodically.